Wednesday, November 26, 2008

DHA's Customer Tipline

Customers with complaints or information about possible Fraud and Abuse of housing subsidy programs can now call Durham Housing Authority and leave an anonymous tip. Authority management is implementing the service in the hopes of improving their customer service and catching those who are gaming the housing subsidy programs that assist nearly 10,000 citizens of Durham. Every dollar that's spent supporting someone who is not really eligible cheats a deserving family and DHA is committed to putting the Federal dollars received to the best possible use.

That means stopping fraud and improving service efficiency.When calling the fraud tipline, please provide as much detail as possible, including the names of persons involved, addresses, make and models of vehicles and any other detail that will assist our Crime Prevention Manager in any subsequent investigation. You can still report fraud to DHA trhough the Crime Prevention Manager, Roy Council, by calling him at (919) 683-1551 ext. 274.The tipline is at (919) 667-2120. A toll-free number will be added soon, directing calls to the same line.